1. Who We Are

ADGROVO is a sole proprietorship providing digital marketing, website development, SEO, paid advertising, social media, branding, content and related services. Our business address is 1-Rukshmani Park, Santosh Park Main Road, Opp. Darshan Setu Apartment, Near Maninagar, Raiya Road, Rajkot - 360007, Gujarat, India.

2. Scope and Legal Framework

This Policy applies to information handled through our website, contact forms, telephone, WhatsApp, email and analytics tools. It is intended to operate consistently with applicable Indian law, including the Information Technology Act, 2000 and applicable rules, and the Digital Personal Data Protection Act, 2023 and Digital Personal Data Protection Rules, 2025 to the extent their relevant provisions are in force and apply to us.

If a mandatory legal requirement conflicts with this Policy, that requirement will prevail.

3. Information We Collect

Information you provide: name, business name, phone number, email address, city, service interests, enquiry details, project requirements, files or information you choose to send, and communications with us.

Automatically collected information: IP address, browser and device information, approximate location derived from IP, pages viewed, referring pages, time spent, clicks, and similar usage information collected through server logs, cookies and Google Analytics.

Client information: where you become a client, we may process billing contact details, project records, approvals, credentials supplied for project work, campaign information and service communications. We do not accept online payments through this website.

4. How We Use Information

To respond to enquiries, provide proposals and communicate about requested services.

To perform contracts, manage projects, provide support and maintain business records.

To understand website use, measure performance, detect technical problems and improve content and user experience.

To protect our website, business, users and legal rights; prevent fraud or misuse; and comply with law.

To send marketing communications where permitted and appropriate. You may opt out at any time.

5. Legal Grounds and Consent

We process information on the basis of your consent where required, to take steps at your request or perform a contract, to comply with legal obligations, and for legitimate uses recognised by applicable law. You may withdraw consent by contacting us, but withdrawal does not affect processing already lawfully completed and may limit our ability to provide a requested service.

6. Cookies and Google Analytics

Our website may use necessary cookies and Google Analytics or similar tools. Analytics cookies help us understand visits and website performance. Google may process usage data under its own terms and privacy practices. You can limit cookies through browser settings and, where available, our cookie controls. Blocking cookies may affect some website functions.

We do not use analytics data to make decisions producing legal or similarly significant effects about you.

7. Sharing and Service Providers

We may share limited information with hosting providers, website and email service providers, analytics providers, professional advisers, contractors working under appropriate obligations, and government or legal authorities where required. We do not sell or rent personal information.

Some providers may process information outside India. Where applicable, we will take reasonable steps required by law for such processing or transfer.

8. Retention

We retain enquiry information only as long as reasonably needed for follow-up, recordkeeping, dispute prevention and legal compliance. Client and transaction-related records may be retained for the contract period and applicable limitation, tax or accounting periods. Analytics retention depends partly on tool settings. We may delete or anonymise information when it is no longer required.

9. Security

We use reasonable administrative, technical and organisational safeguards appropriate to our size and the nature of information. However, no website, email or internet transmission is completely secure. You should not send passwords, financial data, government identifiers or sensitive personal information through a general enquiry form unless specifically requested through a suitable channel.

10. Your Choices and Rights

Subject to applicable law, you may request information about processing, correction or updating of inaccurate data, erasure where legally available, withdrawal of consent, grievance redressal, or nomination where the law provides such a right. We may verify identity and may retain information where required by law, contract, fraud prevention or legal claims.

We ordinarily aim to respond to privacy requests within 30 days, subject to identity verification, complexity and applicable legal timelines.

11. Third-Party Links

Our website may link to third-party websites, social platforms, Google services or WhatsApp. Their privacy practices are controlled by them, not ADGROVO. Review their policies before providing information.

12. Children

Our services are directed to businesses and general audiences. We do not knowingly seek personal information from children. If you believe a child has provided information without proper authorisation, contact us so we can review and take appropriate action.

13. Grievance and Contact

For questions or notices, contact ADGROVO, a sole proprietorship, at 1-Rukshmani Park, Santosh Park Main Road, Opp. Darshan Setu Apartment, Near Maninagar, Raiya Road, Rajkot - 360007, Gujarat, India; email hello@adgrovo.com; phone/WhatsApp +91 99090 12324.

Please use the subject line “Privacy Request” and describe your request clearly. We may ask for reasonable verification before acting.

14. Changes to This Policy

We may update this Policy when our practices, services or legal requirements change. The updated version will be posted with a revised effective or last-updated date. Material changes may be highlighted where reasonably appropriate.