1. Business Details and Acceptance

ADGROVO is a sole proprietorship operating from 1-Rukshmani Park, Santosh Park Main Road, Opp. Darshan Setu Apartment, Near Maninagar, Raiya Road, Rajkot - 360007, Gujarat, India. These Terms are effective from 15 August 2026.

Acceptance may occur by signing a proposal, approving by email or message, paying an invoice, providing project instructions, or using services after receiving the applicable commercial terms. Electronic communications and acceptances may be recognised under applicable law.

2. Website Use

You may use this website for lawful informational and business-enquiry purposes. You must not misuse the website, attempt unauthorised access, introduce malicious code, scrape at unreasonable scale, impersonate another person, infringe rights, or use content for unlawful or misleading activity.

3. Services and Scope

The exact services, deliverables, schedule, fees, revision limits, dependencies and reporting will be stated in the proposal, invoice, statement of work or written communication accepted by the client. Any work outside the agreed scope may require a revised quotation, change order, additional fee or schedule adjustment.

Estimates and timelines depend on timely client inputs, approvals, access, content and third-party availability.

4. Client Responsibilities

Provide accurate instructions, lawful content, timely feedback, approvals, access credentials and a single authorised point of contact.

Ensure that supplied names, logos, photographs, videos, claims, data, trademarks and other materials may lawfully be used.

Review deliverables, advertisements, targeting, claims and factual content before publication or launch.

Maintain secure backups and appropriate control of accounts unless backup or administration is expressly included.

Comply with platform rules, advertising policies, sector regulations and laws applicable to the client’s business.

5. Fees and Payment

Unless a written proposal states otherwise, 70% of the project fee is payable in advance and the remaining 30% is payable before release of final deliverables, editable/source files, transfer credentials or launch. Recurring retainers are payable in advance for each billing cycle.

Taxes, advertising spend, domain fees, hosting, licences, software, stock assets, printing and third-party expenses are additional unless expressly included. We may pause work, withhold delivery or suspend services for overdue amounts. A pause may change timelines and availability.

6. Cancellation and Refunds

Advance and setup fees are non-refundable once booking, planning, research, allocation or work begins. Advertising spend, domain, hosting, software, licences, stock assets and other third-party costs are non-refundable. Monthly retainers are non-refundable once the relevant billing cycle begins.

Ongoing services require 30 days’ written cancellation notice unless the signed proposal states otherwise. Work completed, committed resources, approved milestones and third-party costs remain payable. Nothing in this clause excludes a remedy that cannot lawfully be excluded under applicable consumer law.

7. Revisions, Approvals and Delays

Revision rounds are limited to the accepted scope. A revision does not include a new concept, new strategy, changed brief or work already approved. Client approval authorises us to proceed and may make later changes chargeable.

Delays in content, credentials, decisions, approvals, payments or third-party responses extend deadlines reasonably. If a project remains inactive due to the client for 30 days, we may reschedule it; after 60 days, we may close it and quote separately to restart.

8. Advertising, SEO and Performance Disclaimer

We do not guarantee Google rankings, first-page placement, leads, sales, revenue, return on investment, cost per lead, account approval or any fixed performance outcome. Search engines, advertising networks, social platforms and marketplaces control their systems and may change algorithms, policies, prices, access or account status without notice.

Forecasts, audits, plans, case studies and benchmarks are estimates or examples, not promises. Results depend on competition, budget, offer, website, sales response, market conditions, client inputs and third-party platforms.

9. Accounts and Third-Party Platforms

The client remains responsible for platform accounts, business verification, payment methods, policy compliance and final business decisions. ADGROVO is not liable for platform downtime, rejected ads, suspensions, disabled accounts, algorithm changes, data loss or third-party acts beyond our reasonable control.

We may recommend third-party products but do not warrant them. Their fees, terms, privacy practices and support are governed by their providers.

10. Intellectual Property

The client retains ownership of materials it supplies and grants ADGROVO a licence to use them for the project. After full payment, ownership of final, specifically commissioned and approved deliverables transfers to the client to the extent stated in the proposal and legally transferable.

ADGROVO retains ownership of pre-existing materials, know-how, methods, templates, systems, tools, reusable code, processes, working files, rejected concepts and general skills. Third-party assets remain subject to their licences. Unless restricted by a written NDA, ADGROVO may identify the client and display completed public work in its portfolio, proposals and award submissions.

11. Confidentiality

Each party should protect non-public business, technical and commercial information received from the other and use it only for the engagement. This does not cover information already known lawfully, publicly available without breach, independently developed, or required to be disclosed by law. Specific NDAs prevail where inconsistent.

12. Warranties and Disclaimer

We will perform agreed services with reasonable skill and care. Except for express written commitments and rights that cannot be excluded, the website and services are provided without implied guarantees of uninterrupted availability, error-free operation, merchantability, fitness for a particular purpose or a specific commercial result.

13. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, punitive or consequential loss, or loss of profits, revenue, opportunity, goodwill or data. ADGROVO’s aggregate liability arising from a specific engagement will not exceed the fees actually paid to ADGROVO for the affected service during the three months preceding the event or, for a fixed project, the fees paid for that project.

These limits do not apply where liability cannot lawfully be limited, including for fraud or wilful misconduct.

14. Indemnity

The client will indemnify and hold ADGROVO harmless from third-party claims, losses and reasonable costs arising from client-supplied materials, unlawful or misleading claims, products or services, instructions, account misuse, infringement, or breach of law or platform rules, except to the extent caused by ADGROVO’s proven breach or misconduct.

15. Force Majeure

Neither party is responsible for delay or failure caused by events beyond reasonable control, including natural disasters, epidemic, war, civil disturbance, government action, power or internet failure, cyberattack, labour disruption, platform outage or supplier failure. Obligations are suspended for the affected period, excluding amounts already due.

16. Suspension and Termination

We may suspend or terminate access or services for non-payment, unlawful instructions, abuse, security risk, repeated non-cooperation, platform-policy risk or material breach. On termination, amounts for work performed and committed costs become due. Clauses intended to survive—including payment, intellectual property, confidentiality, disclaimers, indemnity and liability—continue.

17. Governing Law and Disputes

These Terms are governed by the laws of India. The parties should first attempt good-faith resolution through written discussions. Subject to mandatory consumer and other non-excludable jurisdictional rights, courts at Rajkot, Gujarat will have exclusive jurisdiction.

18. General Terms

If a clause is invalid, it will be limited or removed only to the minimum extent necessary and the rest remains effective. Failure to enforce a term is not a waiver. The accepted proposal, scope and these Terms form the agreement for the relevant services; a specifically negotiated written term prevails over a conflicting general term. The client may not assign the engagement without consent; ADGROVO may use suitable employees and contractors while remaining responsible for agreed work.

19. Contact and Notices

For questions or notices, contact ADGROVO, a sole proprietorship, at 1-Rukshmani Park, Santosh Park Main Road, Opp. Darshan Setu Apartment, Near Maninagar, Raiya Road, Rajkot - 360007, Gujarat, India; email hello@adgrovo.com; phone/WhatsApp +91 99090 12324.

Formal cancellation, breach and legal notices should be sent by email with sufficient detail and, where important, also by trackable post or acknowledged message.